Microsoft Dynamics 365
Cloud CRM and ERP suite with prebuilt AI agents for sales, service and finance.
What it is
Dynamics 365 is Microsoft's suite of CRM and ERP business applications. It includes prebuilt agents for sales qualification, case management and finance tasks, and teams can build custom agents in Copilot Studio. Microsoft was named a Leader in Gartner's 2026 Magic Quadrant for Sales Force Automation.
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