Microsoft Dynamics 365 alternatives
Microsoft Dynamics 365 is cloud CRM and ERP suite with prebuilt AI agents for sales, service and finance. If it is not the right fit on price, features or setup, these 10 tools do a similar job. We rank them by how closely they match Microsoft Dynamics 365, and every listing is checked against its official site.
Compare Microsoft Dynamics 365 and its alternatives
| Tool | Best for | Pricing | Starts at | MCP server |
|---|---|---|---|---|
| Microsoft Dynamics 365current | Mid-size and large companies already on Microsoft 365 | Enterprise | See site | Not checked |
| Salesforce Agentforce | Large organizations running Salesforce | Enterprise | See site | Not checked |
| PipelineDeals | Small sales teams that want a simple CRM | Paid | $24/user/month | Not checked |
| Attio | Startups and growth teams that want a flexible CRM | Free plan | Free plan up to 3 seats, Plus from $35/user/month billed annually or $44 monthly (as of October 2026) | Official |
| Close | Inside sales teams running calls and outbound | Paid | From $9/user/month billed annually (Solo) (as of October 2026) | Official |
| Creatio | Mid-size and large firms automating customer workflows | Paid | See site | Not checked |
| Freshsales | Startups and SMBs wanting a sales CRM with AI help | Paid | $9/user/month billed annually (Growth) | Not checked |
| Nutshell | Small B2B sales teams that want CRM and email in one tool | Paid | $13/user/month | Official |
| Pipedrive | Small and mid-size sales teams | Paid | $14/seat/month | Official |
| Zoho CRM | Small and mid-size teams that want a broad, low-cost CRM | Free plan | Free for 3 users, paid plans per user | Not checked |
| HubSpot CRM | Small to mid-size teams starting with a CRM | Free plan | Free plan (up to 2 users), Starter from $7/seat/month (as of October 2026) | Official |
The alternatives
1. Salesforce Agentforce
Salesforce's AI agent platform for building and running agents on CRM data.
Pricing: Enterprise · Best for: large organizations running Salesforce
2. PipelineDeals
Cloud CRM for small sales teams with deal tracking and reporting.
Pricing: Paid, from $24/user/month · Best for: small sales teams that want a simple CRM
3. Attio
Customizable CRM with built-in AI agents and workflows for growing teams.
Pricing: Free plan, from Free plan up to 3 seats, Plus from $35/user/month billed annually or $44 monthly (as of October 2026) · Best for: startups and growth teams that want a flexible CRM
4. Close
Sales CRM with built-in calling, email and SMS.
Pricing: Paid, from From $9/user/month billed annually (Solo) (as of October 2026) · Best for: inside sales teams running calls and outbound
5. Creatio
No-code CRM and workflow platform with AI agents.
Pricing: Paid · Best for: mid-size and large firms automating customer workflows
6. Freshsales
Sales CRM from Freshworks with lead scoring and an AI agent.
Pricing: Paid, from $9/user/month billed annually (Growth) · Best for: startups and SMBs wanting a sales CRM with AI help
7. Nutshell
Sales CRM with pipeline management, email marketing and automation for growing teams.
Pricing: Paid, from $13/user/month · Best for: small B2B sales teams that want CRM and email in one tool
8. Pipedrive
Sales CRM built around visual pipelines, with AI assistance and workflow automation.
Pricing: Paid, from $14/seat/month · Best for: small and mid-size sales teams
9. Zoho CRM
Full CRM with a free tier for three users and AI features through Zia.
Pricing: Free plan, from Free for 3 users, paid plans per user · Best for: small and mid-size teams that want a broad, low-cost CRM
10. HubSpot CRM
Free CRM with deal pipelines, reporting and an AI assistant.
Pricing: Free plan, from Free plan (up to 2 users), Starter from $7/seat/month (as of October 2026) · Best for: small to mid-size teams starting with a CRM
Frequently asked questions
What is the best alternative to Microsoft Dynamics 365?+
Salesforce Agentforce, PipelineDeals and Attio are the closest matches in our directory. Salesforce Agentforce: Salesforce's AI agent platform for building and running agents on CRM data.
Is there a free alternative to Microsoft Dynamics 365?+
Attio, Zoho CRM and HubSpot CRM have a free plan or are open source. Free plans usually cap usage or features.
What is Microsoft Dynamics 365?+
Cloud CRM and ERP suite with prebuilt AI agents for sales, service and finance.
More alternatives