Cloud operating system for hotels covering reservations, payments and guest journeys.
Best AI tools for hotels and hospitality
Hotels use AI to price rooms, answer guests in any language and keep housekeeping and maintenance on track. These tools are built for hospitality teams.
17 tools · 4 jobs · checked against official sites
Property management systems
Hotel management suite with PMS, booking engine and AI revenue tools.
Cloud hotel management system with AI pricing and automation.
Revenue management and pricing
Hotel pricing, distribution, direct booking and BI platform, formerly OTA Insight.
Amadeus Advisor
by Amadeus
Hotel intelligence tool that combines performance data, comp set benchmarks and natural-language Q&A.
Guest messaging and AI concierge
Hotel management system with digital check-in, messaging, upsells and AI voice agents.
AI guest messaging for hotels across webchat, WhatsApp, social and OTA channels.
chatlyn
by chatlyn GmbH
AI guest relationship platform that puts every hotel guest booking and chat on one profile.
MARA
by MARA Solutions GmbH
AI replies to hotel guest reviews in the property's brand voice, plus guest feedback analytics.
Guest data, marketing and messaging platform for hotels.
Myma.ai
by Myma Digital Limited
AI chatbot, voice and email assistants that answer hotel guests in 50+ languages.
Operations, housekeeping and events
ALICE (Actabl)
by Actabl
Hotel operations platform for housekeeping, service delivery and guest messaging.
Amadeus HotSOS
by Amadeus
Hotel service optimization software from Amadeus, with Select and Housekeeping variants.
Hotel operations software for tasks, work orders and inspections.
Hotel and vacation rental management software with quote-based pricing.
Unified hotel back-office platform for accounting, labor, payroll and procurement.
AI-native reservation system for hotel group, meeting and event sales.
Compare at a glance
| Tool | Job | Pricing | Starts at |
|---|---|---|---|
| Mews | Property management systems | Paid | See site |
| Cloudbeds | Property management systems | Paid | See site |
| RoomRaccoon | Property management systems | Paid | See site |
| Lighthouse | Revenue management and pricing | Paid | See site |
| Amadeus Advisor | Revenue management and pricing | Enterprise | See site |
| Canary Technologies | Guest messaging and AI concierge | Paid | See site |
| HiJiffy | Guest messaging and AI concierge | Paid | EUR 99/month (Basic, plus setup) |
| chatlyn | Guest messaging and AI concierge | Paid | See site |
| MARA | Guest messaging and AI concierge | Paid | EUR 70/property/month (annual billing) |
| Revinate | Guest messaging and AI concierge | Enterprise | See site |
| Myma.ai | Guest messaging and AI concierge | Paid | See site |
| ALICE (Actabl) | Operations, housekeeping and events | Paid | See site |
| Amadeus HotSOS | Operations, housekeeping and events | Paid | See site |
| Quore | Operations, housekeeping and events | Paid | See site |
| GraceSoft | Operations, housekeeping and events | Paid | See site |
| Inn-Flow | Operations, housekeeping and events | Paid | See site |
| MeetingPackage | Operations, housekeeping and events | Paid | See site |
How to choose
- Check the tool integrates with your PMS and channel manager before anything else.
- Pilot guest messaging on one property and track response time and upsell revenue.
- Ask about multilingual quality for your main guest markets.
Frequently asked questions
What are the best AI tools for hotels and hospitality?+
By job: property management systems: Mews, Cloudbeds and RoomRaccoon; revenue management and pricing: Lighthouse and Amadeus Advisor; guest messaging and ai concierge: Canary Technologies, HiJiffy and chatlyn; operations, housekeeping and events: ALICE (Actabl), Amadeus HotSOS and Quore. Every pick is checked against its official site.
How do I choose an AI tool as one of the hotels and hospitality?+
Check the tool integrates with your PMS and channel manager before anything else. Pilot guest messaging on one property and track response time and upsell revenue. Ask about multilingual quality for your main guest markets.
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