Skip to content
Decagon logo

Decagon

AI customer service agents defined with natural-language procedures.

Visit decagon.ai

What it is

Decagon builds AI agents for customer service across chat, email and voice. Teams define workflows in natural language through Agent Operating Procedures and test and tune agent performance over time. Pricing is by demo. Customers listed include American Airlines, Deutsche Telekom, Square and Duolingo.

Mentioned in

Decagon alternatives

Customer service platform built around Fin, an AI agent priced per resolution.

Paid

Customer service suite with ticketing, AI agents and resolution-based AI billing.

Paid

AI customer service agents that resolve inquiries across chat, email and voice.

Enterprise

Customer messaging platform with shared inbox, live chat and AI chatbot.

Free plan

Helpdesk and customer feedback platform with an AI support agent.

Free plan
Forethought logo

Forethought

by Forethought (part of Zendesk)

AI agents for ticket resolution and triage, now part of Zendesk.

Enterprise