What it is
Crisp is a customer messaging platform with a shared inbox, live chat, chatbot and support tooling, including AI features on higher plans. It has a free plan and paid Mini, Essentials and Plus plans, flat monthly prices rather than per seat. Data can be hosted on European servers.
Crisp alternatives
Customer service platform built around Fin, an AI agent priced per resolution.
Paid
Customer service suite with ticketing, AI agents and resolution-based AI billing.
Paid
AI customer service agents that resolve inquiries across chat, email and voice.
Enterprise
AI customer service agents defined with natural-language procedures.
EnterpriseNew
Helpdesk and customer feedback platform with an AI support agent.
Free plan
Forethought
by Forethought (part of Zendesk)
AI agents for ticket resolution and triage, now part of Zendesk.
Enterprise