What it is
Forethought builds multi-agent AI that resolves, classifies and quality-checks support tickets across chat, email, voice and Slack. Its homepage announces that Forethought is now part of Zendesk. Pricing is on a separate page that was not reviewed.
Heads up: Forethought's homepage states it is now part of Zendesk.
Forethought alternatives
Customer service platform built around Fin, an AI agent priced per resolution.
Customer service suite with ticketing, AI agents and resolution-based AI billing.
AI customer service agents that resolve inquiries across chat, email and voice.
Customer messaging platform with shared inbox, live chat and AI chatbot.
AI customer service agents defined with natural-language procedures.
Helpdesk and customer feedback platform with an AI support agent.