Skip to content
Help Scout logo

Help Scout

Customer support platform with shared inbox and AI answers.

Visit helpscout.com

What it is

Help Scout offers customer support platform with shared inbox and AI answers. Best suited to small and mid-sized support teams.

Help Scout alternatives

Customer service platform built around Fin, an AI agent priced per resolution.

Paid

Customer service suite with ticketing, AI agents and resolution-based AI billing.

Paid

AI customer service agents that resolve inquiries across chat, email and voice.

Enterprise

Customer messaging platform with shared inbox, live chat and AI chatbot.

Free plan

AI customer service agents defined with natural-language procedures.

EnterpriseNew

Helpdesk and customer feedback platform with an AI support agent.

Free plan