Crisp alternatives
Crisp is customer messaging platform with shared inbox, live chat and AI chatbot. If it is not the right fit on price, features or setup, these 10 tools do a similar job. We rank them by how closely they match Crisp, and every listing is checked against its official site.
Compare Crisp and its alternatives
| Tool | Best for | Pricing | Starts at | MCP server |
|---|---|---|---|---|
| Crispcurrent | Startups and small businesses that want chat and inbox in one tool | Free plan | Free plan, paid from $45/month per workspace (as of October 2026) | Not checked |
| Tidio | Small and mid-size online businesses | Free plan | Free tier, paid from $24.17/month | Not checked |
| Intercom | Support teams that want AI to resolve a large share of tickets | Paid | $29/seat/month, Fin AI Agent from $0.99 per outcome | Official |
| Help Scout | Small and mid-sized support teams | Paid | See site | Not checked |
| WotNot | Teams automating lead capture and support chat | Paid | See site | Not checked |
| Front | Support and account teams working from shared inboxes | Paid | $25/seat/month (Starter, billed annually) | Official |
| Agile CRM | Small businesses wanting a cheap all-in-one CRM | Free plan | Free plan, paid from $8.99/month (as of October 2026) | Not checked |
| Featurebase | Software teams combining support and product feedback | Free plan | Free plan, paid from $29/seat/month billed yearly (as of October 2026) | Not checked |
| Hiver | Support teams that work inside Gmail and want AI help | Paid | Paid from $25/user/month billed annually, $35 monthly; 7-day free trial (as of October 2026) | Not checked |
| Gorgias | Online stores handling high ticket volume | Paid | See site | Not checked |
| Ada | Mid-size and enterprise support teams | Enterprise | See site | Official |
The alternatives
1. Tidio
Live chat and chatbot platform with the Lyro AI agent, aimed at small businesses.
Pricing: Free plan, from Free tier, paid from $24.17/month · Best for: small and mid-size online businesses · Also covers: live chat, chatbot, small business
2. Intercom
Customer service platform built around Fin, an AI agent priced per outcome.
Pricing: Paid, from $29/seat/month, Fin AI Agent from $0.99 per outcome · Best for: support teams that want AI to resolve a large share of tickets · Also covers: live chat, helpdesk
3. Help Scout
Customer support platform with shared inbox and AI answers.
Pricing: Paid · Best for: small and mid-sized support teams · Also covers: helpdesk, shared inbox
4. WotNot
No-code platform for AI agents that qualify leads and handle customer support.
Pricing: Paid · Best for: teams automating lead capture and support chat · Also covers: chatbot, live chat
5. Front
Shared inbox for customer-facing teams with AI drafting, summaries and auto-resolution.
Pricing: Paid, from $25/seat/month (Starter, billed annually) · Best for: support and account teams working from shared inboxes · Also covers: shared inbox
6. Agile CRM
Low-priced CRM with marketing automation and helpdesk.
Pricing: Free plan, from Free plan, paid from $8.99/month (as of October 2026) · Best for: small businesses wanting a cheap all-in-one CRM · Also covers: helpdesk, small business
7. Featurebase
Helpdesk and customer feedback platform with an AI support agent.
Pricing: Free plan, from Free plan, paid from $29/seat/month billed yearly (as of October 2026) · Best for: software teams combining support and product feedback · Also covers: helpdesk
8. Hiver
Agentic omnichannel customer service platform built for complex support.
Pricing: Paid, from Paid from $25/user/month billed annually, $35 monthly; 7-day free trial (as of October 2026) · Best for: support teams that work inside Gmail and want AI help · Also covers: helpdesk
9. Gorgias
Ecommerce helpdesk with AI agent for Shopify stores.
Pricing: Paid · Best for: online stores handling high ticket volume · Also covers: helpdesk
10. Ada
AI customer service agents that resolve inquiries across chat, email and voice.
Pricing: Enterprise · Best for: mid-size and enterprise support teams
Frequently asked questions
What is the best alternative to Crisp?+
Tidio, Intercom and Help Scout are the closest matches in our directory. Tidio: Live chat and chatbot platform with the Lyro AI agent, aimed at small businesses.
Is there a free alternative to Crisp?+
Tidio, Agile CRM and Featurebase have a free plan or are open source. Free plans usually cap usage or features.
What is Crisp?+
Customer messaging platform with shared inbox, live chat and AI chatbot.
More alternatives