Hiver
Customer service platform that started in Gmail and now adds AI agents across channels.
What it is
Hiver is a customer service platform with an omnichannel inbox for email, chat, Slack, voice, SMS and WhatsApp. It includes AI agents that resolve multi-step requests, an AI copilot, AI QA and conversation insights. It comes in two forms: Hiver in Gmail and Hiver Omni.
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