Parloa
Enterprise platform to build, test and run AI voice and chat agents for customer service.
What it is
Parloa is a platform for enterprise contact centers to build, test and run AI agents over voice and chat. It includes a low-code agent builder, a testing lab, conversation analytics and governance controls, with use cases from IVR replacement to collections and claims intake. Pricing is custom and usage based, charged per voice minute or per chat interaction with volume packages.
MCP server
We have not checked yet whether Parloa offers an MCP server for AI agents.
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