Parloa alternatives

Parloa is enterprise platform to build, test and run AI voice and chat agents for customer service. If it is not the right fit on price, features or setup, these 10 tools do a similar job. We rank them by how closely they match Parloa, and every listing is checked against its official site.

Read the full Parloa listing

Compare Parloa and its alternatives

Tool	Best for	Pricing	Starts at	MCP server
Parloacurrent	Large contact centers automating phone support	Enterprise	See site	Not checked
Decagon	Mid-size and enterprise support teams	Enterprise	See site	Not checked
Sierra	Large consumer brands automating support	Enterprise	See site	Not checked
Aissist	Support teams wanting low per-resolution pricing on their current helpdesk	Free plan	$0.20 per resolution	Not checked
HappyFox	Support teams wanting a help desk with add-on AI	Paid	Help Desk from $24/agent/month, AI add-on $14/agent/month (as of October 2026)	Not checked
Ada	Mid-size and enterprise support teams	Enterprise	See site	Official
Voiceflow	CX teams building and maintaining support agents across chat and voice	Paid	See site	Not checked
Zendesk	Support teams from small to enterprise	Paid	$19/agent/month billed annually	Not checked
Hiver	Support teams that work inside Gmail and want AI help	Paid	Paid from $25/user/month billed annually, $35 monthly; 7-day free trial (as of October 2026)	Not checked
Fin	Support teams automating first-line resolutions	Paid	See site	Not checked
Rogo	Banking and investment teams automating research and deal work	Enterprise	See site	Not checked

The alternatives

1. Decagon
AI customer service agents defined with natural-language procedures.
Pricing: Enterprise · Best for: mid-size and enterprise support teams · Also covers: ai agents, customer service
2. Sierra
Conversational AI agents for customer service, priced on outcomes.
Pricing: Enterprise · Best for: large consumer brands automating support · Also covers: ai agents, customer service
3. Aissist
AI customer service agents that work inside your helpdesk, priced per resolution.
Pricing: Free plan, from $0.20 per resolution · Best for: support teams wanting low per-resolution pricing on their current helpdesk · Also covers: ai agents, customer service
4. HappyFox
Help desk, service desk and contact center software with AI add-ons.
Pricing: Paid, from Help Desk from $24/agent/month, AI add-on $14/agent/month (as of October 2026) · Best for: support teams wanting a help desk with add-on AI · Also covers: ai agents, contact center
5. Ada
AI customer service agents that resolve inquiries across chat, email and voice.
Pricing: Enterprise · Best for: mid-size and enterprise support teams · Also covers: customer service
6. Voiceflow
Platform for building, testing and running chat and voice AI agents for customer support.
Pricing: Paid · Best for: cX teams building and maintaining support agents across chat and voice · Also covers: ai agents
7. Zendesk
Customer service suite with ticketing, AI agents and resolution-based AI billing.
Pricing: Paid, from $19/agent/month billed annually · Best for: support teams from small to enterprise · Also covers: ai agents
8. Hiver
Agentic omnichannel customer service platform built for complex support.
Pricing: Paid, from Paid from $25/user/month billed annually, $35 monthly; 7-day free trial (as of October 2026) · Best for: support teams that work inside Gmail and want AI help · Also covers: ai agents
9. Fin
Intercom's AI agent that resolves customer questions across channels.
Pricing: Paid · Best for: support teams automating first-line resolutions · Also covers: customer service
10. Rogo
AI platform with finance-specific agents for investment banks and investment firms.
Pricing: Enterprise · Best for: banking and investment teams automating research and deal work · Also covers: ai agents, enterprise