Front alternatives

Front is shared inbox for customer-facing teams with AI drafting, summaries and auto-resolution. If it is not the right fit on price, features or setup, these 10 tools do a similar job. We rank them by how closely they match Front, and every listing is checked against its official site.

Read the full Front listing

Compare Front and its alternatives

Tool	Best for	Pricing	Starts at	MCP server
Frontcurrent	Support and account teams working from shared inboxes	Paid	$25/seat/month (Starter, billed annually)	Official
Help Scout	Small and mid-sized support teams	Paid	See site	Not checked
Hiver	Support teams that work inside Gmail and want AI help	Paid	Paid from $25/user/month billed annually, $35 monthly; 7-day free trial (as of October 2026)	Not checked
Kustomer	Consumer brands with high-volume support	Enterprise	See site	Not checked
Zendesk	Support teams from small to enterprise	Paid	$19/agent/month billed annually	Not checked
Crisp	Startups and small businesses that want chat and inbox in one tool	Free plan	Free plan, paid from $45/month per workspace (as of October 2026)	Not checked
Freshdesk	Small to mid-size support teams	Paid	$19/agent/month billed annually	Not checked
Forethought	Support teams automating ticket resolution	Enterprise	See site	Not checked
Ada	Mid-size and enterprise support teams	Enterprise	See site	Official
Aissist	Support teams wanting low per-resolution pricing on their current helpdesk	Free plan	$0.20 per resolution	Not checked
Featurebase	Software teams combining support and product feedback	Free plan	Free plan, paid from $29/seat/month billed yearly (as of October 2026)	Not checked

The alternatives

1. Help Scout
Customer support platform with shared inbox and AI answers.
Pricing: Paid · Best for: small and mid-sized support teams · Also covers: shared inbox
2. Hiver
Agentic omnichannel customer service platform built for complex support.
Pricing: Paid, from Paid from $25/user/month billed annually, $35 monthly; 7-day free trial (as of October 2026) · Best for: support teams that work inside Gmail and want AI help · Also covers: omnichannel
3. Kustomer
AI customer service platform and CRM that unifies conversations across channels.
Pricing: Enterprise · Best for: consumer brands with high-volume support · Also covers: omnichannel
4. Zendesk
Customer service suite with ticketing, AI agents and resolution-based AI billing.
Pricing: Paid, from $19/agent/month billed annually · Best for: support teams from small to enterprise · Also covers: omnichannel
5. Crisp
Customer messaging platform with shared inbox, live chat and AI chatbot.
Pricing: Free plan, from Free plan, paid from $45/month per workspace (as of October 2026) · Best for: startups and small businesses that want chat and inbox in one tool · Also covers: shared inbox
6. Freshdesk
Help desk and ticketing software with Freddy AI agent and copilot.
Pricing: Paid, from $19/agent/month billed annually · Best for: small to mid-size support teams · Also covers: omnichannel
7. Forethought
AI agents for ticket resolution and triage, now part of Zendesk.
Pricing: Enterprise · Best for: support teams automating ticket resolution
8. Ada
AI customer service agents that resolve inquiries across chat, email and voice.
Pricing: Enterprise · Best for: mid-size and enterprise support teams
9. Aissist
AI customer service agents that work inside your helpdesk, priced per resolution.
Pricing: Free plan, from $0.20 per resolution · Best for: support teams wanting low per-resolution pricing on their current helpdesk
10. Featurebase
Helpdesk and customer feedback platform with an AI support agent.
Pricing: Free plan, from Free plan, paid from $29/seat/month billed yearly (as of October 2026) · Best for: software teams combining support and product feedback